This Privacy Policy describes how CambridgeCoach ("we", "us", or "our") collects, uses, and discloses your
personal information when you use our website, participate in our digital coaching services, or otherwise
interact with us.
Information We Collect
We collect several types of information from and about users of our website and services, including:
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Personal Identifiers: Name, email address, phone number, postal address, and other
similar identifiers that you provide when registering for our services or contacting us.
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Account Information: Username, password, account preferences, and other information
related to your account with us.
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Payment Information: Credit card numbers, billing addresses, and other payment
details necessary to process transactions. Note that payment processing is handled by secure
third-party payment processors.
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Profile Data: Information you provide in your user profile, including biographical
information, profile pictures, and professional credentials.
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Usage Data: Information about how you use our website and services, including
browsing history, search queries, and interaction with features and content.
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Device Information: IP address, browser type, operating system, device identifiers,
and other technical information about the devices you use to access our services.
How We Collect Information
We collect information from you in several ways:
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Direct Collection: Information you provide when creating an account, filling out
forms, participating in surveys, or communicating with us.
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Automated Collection: Using cookies, server logs, pixel tags, and other tracking
technologies to automatically collect information when you use our website and services.
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Third-Party Sources: We may receive information about you from third-party partners,
service providers, and publicly available sources.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, maintaining, and improving our digital coaching services
- Processing transactions and managing your account
- Personalizing your experience and delivering content relevant to your interests
- Communicating with you about our services, updates, and promotional offers
- Analyzing usage patterns and trends to enhance our website and services
- Protecting the security and integrity of our platform
- Complying with legal obligations and enforcing our terms and policies
How We Share Your Information
We may share your personal information with the following categories of recipients:
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Service Providers: Companies that perform services on our behalf, such as hosting
providers, payment processors, and customer support tools.
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Business Partners: Trusted third parties who help us provide and improve our
services, such as coaching platform providers and analytics services.
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Legal Authorities: When required by law, court order, or other legal process, or to
protect our rights, privacy, safety, or property.
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Business Transfers: In connection with a merger, acquisition, or sale of all or a
portion of our assets, your information may be transferred as part of that transaction.
We do not sell your personal information to third parties for their own marketing purposes.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your interactions
with our website. These technologies help us analyze trends, administer the site, track users' movements
around the website, and gather demographic information about our user base as a whole.
You can control cookies through your browser settings and other tools. However, disabling cookies may
limit your ability to use certain features of our website.
Data Security
We implement appropriate technical and organizational measures to protect your personal information
against unauthorized access, accidental loss, alteration, or destruction. While we strive to use
commercially acceptable means to protect your personal information, we cannot guarantee its absolute
security.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal information
- The right to correct inaccurate or incomplete information
- The right to delete your personal information under certain circumstances
- The right to restrict or object to processing of your personal information
- The right to data portability
- The right to withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section
below.
Children's Privacy
Our services are not intended for individuals under the age of 16, and we do not knowingly collect
personal information from children. If we learn that we have collected personal information from a child
under 16, we will take steps to delete that information as quickly as possible.
International Data Transfers
We may transfer your personal information to countries other than the one in which you reside. When we do
so, we ensure appropriate safeguards are in place to protect your information and comply with applicable
data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal
requirements. We will notify you of any material changes by posting the updated policy on our website with
a new effective date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices,
please contact us at:
CambridgeCoach
Cambridge Innovation Centre
23 Sidney Street
Cambridge, CB2 3HG
United Kingdom
Email: [email protected]
Last Updated: May 1, 2023